We’re always here to help with any queries you may have. Below are a list of questions we get asked regularly – but if you can’t find your answer here, please get in touch and we’ll respond as soon as possible.
Always there for you
We firmly believe in using the finest materials available for their strength, durability and longevity. Our premium cabinetry is built using a real timber veneered, poplar ply board, for its excellent stability and natural wood grain finish, (with the exception of our Moreton range, built entirely from high grade birch faced plywood). All framed cabinetry features solid tulipwood frames and solid timber cornice and skirtings. Doors are built from a combination of tulipwood and MDF, for their strength and stability when combined, and to provide a surface that gives a consistently smooth paint finish. All drawer boxes are always solid timber (usually oak or walnut) and feature traditionally dovetailed joints. As an alternative, when working to a budget, we offer a high grade Egger MFC board cabinet, which can reduce costs by up to 10%.
We are truly bespoke in terms of cabinet sizes. There are set ranges we offer but we are bespoke within these. We will always need to include standard size cabinets to house integrated appliances and for symmetry, but we will always feature non-standard sizes and use bespoke elements in order to create furniture made to fit the space perfectly.
Our furniture is always primed and given an initial spray coat of paint in our workshop. It is then hand painted in situ on site once fitted. We find this combination gives the best overall finish to the cabinetry.
Essentially, yes. We favour Farrow & Ball colours as a rule, largely because we are familiar with their colourways and can advise on complimentary colour schemes. However, our paint suppliers are able to match any branded paint colour or to any RAL colour, so if you have a specific colour in mind, we’d be happy to accommodate this.
We do offer a service where we manage the purchasing of your appliances, for which we charge a small handling fee. We have a number of select brands we are comfortable supplying. Alternatively, if you would prefer to source and purchase your own appliances, we are happy to guide you through the selection process.
We are happy to take on the electrics and plumbing if you wish and will quote for these services separately. We will always use trusted sub-contractors known to us, whom we have experience working with. Alternatively, we are always happy to provide relevant plans for any tradesmen you wish to appoint yourself. We have vast experience of working alongside building firms undertaking building works prior to kitchen fitting and are always happy to liaise with their electricians/plumbers accordingly.
Most kitchen installations take around 15 days from start to finish. This includes installation of the cabinetry, work surface templating and fitting and final hand painting. This can vary in each project depending on complexity and size. Individual furniture installations will take far less and we will advise of expected timescales at the time of booking.
We do ask that flooring is laid prior to installation. This is to ensure integrated appliances sit on top of the floor for ease of access when moving them out of their housing – in the event of servicing or repair for instance.
If building works have been carried out prior to fitting, all plaster, paintworks and flooring need to be dry. In some instances, we may need to measure moisture levels with a hygrometer to ensure humidity levels are sufficient for fitting. This is because excess moisture can cause the cabinetry to swell, and then later contract, causing damage to the paintwork and compromising the finish of the kitchen.
We offer our initial design service free of charge. This includes an ‘initial design consultation’, carried out over email or a visit to your home, and a presentation of the design in full CAD drawings. In the case of whole room designs (kitchens, dressing rooms, offices etc.) we may choose to present these to you in fully rendered visual images.
Following this, if you would like to move ahead, we will forward all plans and designs to you, subject to a 10% deposit, and allow for two small sets of amendments to be made to the design. Design amendments that we deem to fall outside of this allowance will be chargeable at a rate agreed between both parties before commencing.
We guarantee our fitted furniture and kitchens for 10 years. We would expect our premium range cabinets to last far beyond this but, despite using high grade hinges, catches and drawer runners, we cannot guarantee the moving parts for longer.